How do I reset my password?

If you need to reset your account, follow the account recovery process. This will enable you to reset your password and create a new PIN for system access. Please follow the steps below to complete the recovery process:

Steps to Recover an Account:

1. Navigate to the Account Recovery Page
   Go to the new login page via: Login Page and click the text "Can't access your account?", 
   Alternatively, you can follow this link: Log in to AssessNET
   
   
2. Enter your Account's email address 
   
   
   

3. Enter the code.
   AssessNet will send you an email, containing a six-digit code (e.g. 191830), enter this into the page.
   • Please do not copy the code from the email, enter it manually.
     
     
4. Create your password. 
   • You cannot enter a password that you have used previously
   • It must be at least 8 characters long.
   • It must contain an Upper and Lower case character (e.g. Ua)
   • It must contain a number (e.g. 8)
   • It must contain a special character (e.g. ! or _ or #)
     
     
5. Create your pin.
   • It must be 6 characters long
   • It must not contain the same character 4 or more times (e.g. 111511)
6. Logging In.
   • Once your account is activated, you can log in by entering your username, password (case-sensitive), and 6-digit PIN on the login page.
   • Make sure to check the password that a password manager will attempt to save, as it will likly get confused and attempt to save your pin