Welcome to our Knowledge Base!


Here, you'll find everything you need to get the most out of AssessNET. Browse user guides, FAQs and troubleshooting steps to quickly resolve issues and learn best practices. Start exploring and get the answers you need!

New Starter FAQ

If you are new to AssessNET, either because you have recently joined your company or changed roles then welcome! Here you will find some of the answers to your common questions, including how to log in to your AssessNET account and navigate your way around.

Administrator FAQ

Are you an AssessNET Global Administrator? Use this section to troubleshoot issues and find out about the specific functionality and user permissions available to you as a system administrator.

FAQ Common to all Modules

Use this section to find out about the features and functionality that underpin multiple parts of the AssessNET ecosystem – not just those that are specific to individual modules.

Accident Incident FAQ

This module allows you to Record and manage data for injuries, illnesses, dangerous occurrences, property damage or near misses.

Risk Assessment FAQ

This is our most popular module. Save time creating, distributing, and reviewing Risk Assessments Once digitised, you can achieve real-time visibility of the key risks and associated compliance aspects in your business.

COSHH Assessment FAQ

Our clients use our Chemical Management module to ensure their employees and contractors understand the workplace risks associated with chemicals and dangerous substances.

Safety Audit FAQ

With this module you can complete scheduled and ad-hoc audits based on customised, configurable templates. Manage actions to implement controls to improve compliance.

DSE Assessment FAQ

Are you compliant with Display Screen Equipment (DSE) regulations? Use AssessNET to identify concerns and ensure legal obligations are met.

Logbook FAQ

Our customisable tool provides your team with visibility and control of Logbook and Checklist tasks and can be used for all manner of work activities – not just those which are health and safety related.

Hazard Reporting FAQ

Provide your employees and contractors with a simple method to report unidentified hazards within your business and implement controls to mitigate risk.

Task Manager FAQ

Our automated workflows help you to keep control of daily activities across your teams, by allowing you to create, delegate and monitor the progress of actions.

Manual Handling FAQ

The AssessNET Manual Handling management solution helps to ensure your employees and contractors understand the workplace risks in relation to lifting and carrying activities, and how to avoid injury.

Self Assessment FAQ

Use our Self-Assessment module to create fully customised employee or contractor Self-Assessments, as part of your duty of care to keep your employees safe in accordance with HSE law.

Fire Safety FAQ

Assess Building Fire risk and your compliance with regulation efficiently and effectively using our easy to set up templates.

Safety Inspection FAQ

Clients use our Safety Inspection module to automate activities that feed into, and result from, your safety inspection processes, using AssessNET’s Safety Inspection software.

Login Process FAQ

Access this section to find answers to questions such as “how do I reset my login?”, “what is two-factor authentication?”, “why do I need to use a PIN?” and more!